One of the interesting aspects of providing managed coach hire is that every coach hire job we do is different. Its easy to assume that organising a coach trip is simple and on most routine jobs this is the case. However, where an itinerary becomes complicated or unusual with lots of co-ordination much more planning is required. Its very important for clients to provide us with all the details of the day especially with regards to location. Recently we had a job that required a double decker coach to pickup at a luxury hotel.
The VIP client had specified that the double decker coach was to pick up at the door of the hotel which was approached via a narrow lane. We were assured that the access to the hotel would be suitable for a large coach, but unfortunately this was not the case - the entrance was blocked by a number of concrete blocks.
Luckily, we were able to notify the clients of the problem and to let them know in good time so that their planned coach journey would not be delayed.
Although we put in every effort to assure that the coach hire goes as smoothly as possible there are occasions where there are problems such as this, so its very important that the trip organiser is aware of potential issues such as these. Of course, sometimes these things just happen and this just makes it a little bit more interesting and memorable!